Frequently Asked Questions (FAQs)

What is your product / service all about?

Our service is designed to help businesses working with or looking to work with public cloud offerings like Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP). We also offer general IT consulting services focused on hardware and software.

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What are you operating hours?

We operate Monday - Friday, 8AM - 8PM EST, and Saturday 10AM - 5PM EST.

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How can I get started?

Just reach out out to us via our Contact Page.

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Do you offer free consultations?

Yes, we offer free consultations to learn about what you are trying to accomplish and to confirm that we can help you or your business.

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What payment options do you accept?

We accept major credit and debit cards. We also accept Zelle (in the United States). For existing AWS clients we can direct bill via AWS IQ.

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Do you offer your services without a membership?

Absolutely, Contact Us to find out how we can work together.

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How secure is my data?

We take data security seriously. Your information is encrypted and protected using industry-standard security measures.

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Can I upgrade my membership if we need to work together longer?

Of course! You can upgrade your plan anytime to access additional features and benefits.

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What is your refund policy?

We offer a 15-day money-back guarantee. If you’re not satisfied, you can request a refund within this period.

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